Check-In/Check-Out Policy
– Check-in is anytime after 4:00 pm
– Check-out is anytime before 11:00 am
– Late check-out may apply an extra fee and must be approved by hotel management
Parking
– Only one car per room is permitted per room in the parking lot
Resort Fee
– A daily resort fee of $30, plus tax, will be added to your nightly rate. This includes in-room Nespresso coffee service, breakfast in room, complimentary Wi-Fi, Frette robe, beach towel, umbrella and on-site parking, beach access and overnight parking for one car.
Guarantee Policy
– All reservations must be guaranteed on a major credit card at the time of reserving a room.
– A deposit equal to 50% of the reservation value is required at the time of booking.
– A $50.00 general deposit will be taken at the time of check-in. This deposit is refundable the day of check-out unless any charges are incurred during your stay.
Cancellation Policy
– Cancel or modify your Reservation by 3pm EST at least 14 days prior to arrival to avoid forfeiture of your prepaid deposit.
– Cancel by 3 PM at least 48 hours prior to arrival to avoid having full room reservation charged to your credit card.
– For any cancellation made within 48 hours prior to arrival will result in a full 100% charge for room, taxes and fees.
– Early Departure does NOT guarantee a refund of any kind. WE HIGHLY RECOMMEND TRAVEL INSURANCE. We realize that cancellations are sometimes beyond your control. For this reason we recommend purchasing travel insurance for peace of mind.
– “No show” reservations are subject to 100% non-refundable payment of total room charge.
Small Dog-friendly Policy
– Small dogs are allowed in designated rooms only, call to 631-722-3212 for arrangements to secure a pet-friendly room.
– Pet-friendly accommodations will not be guaranteed without direct conversation with the property.
– One dog per room, must be under 50 pounds and good behavior.
– Dogs are never to be left unattended in the room.
– A non-refundable $110 pet fee will apply to the reservation.
Smoking Policy
American Beech are non-smoking hotels. Smoking inside the facility is subject to a $250 fee.
Please Note:
– Aqua Hotel does not have a restaurant or bar on the property.
– Aqua Hotel is a boutique hotel. Reception is open from 9 AM to 8 PM during the summer season and 9 AM to 5 PM October through May.
-Hot tubs are only offered outside of select rooms. These are weather dependent and are NOT a year round amenity. They will be taken down for the winter.
– Late check-out or early check-in are not available. Our cleaning process is taking more time than usual to ensure a sanitize room
– Aqua Hotel offers rentals such as kayaks and paddle boards.
– The resort fee guarantees one free parking on the property. We cannot accommodate any additional vehicles due to limited parking spaces.
– The hotel facilities are for hotel guests only, please do not bring visitors during your stay.
– We do not allow parties at the hotel or loud music inside/outside of your room after 10 PM. – $1,000 fee.
-We are adults only, but nudity is strictly prohibited. We require a covering of some sort to be worn in our hot tubs, sauna, and on the beach.
-Our check in process is completely paperless. If you need assistance any of our front desk attendants will be happy to help you.
– Credit Cards put on file should be of at least one of the people in the room and must match the ID on the registration card
As of January 1st, 2022:
-All rooms will only accommodate 2 people max to provide a more comfortable intimate experience.
-We will change to an adults only hotel, prohibiting anyone under 18 from staying with us. This is to create a more specialized and relaxing environment.