Check-In/Check-Out Policy
– Check-in is anytime after 4:00 pm
– Check-out is anytime before 11:00 am
– Late check-out may apply an extra fee and must be approved by hotel management
Parking
– Only one car per room is permitted per room in the parking lot
Resort Fee
– A daily resort fee of $25, plus tax, will be added to your nightly rate. This includes in-room Nespresso coffee service, breakfast in room, complimentary Wi-Fi, Frette robe, beach towel, umbrella and on-site parking, beach access and overnight parking for one car.
Guarantee Policy
– All reservations must be guaranteed on a major credit card at the time of reserving a room.
– A deposit equal to 50% of the reservation value is required at the time of booking.
– A $50.00 general deposit will be taken at the time of check-in. This deposit is refundable the day of check-out unless any charges are incurred during your stay.
Cancellation Policy
– Cancel or modify your Reservation by 3pm EST at least 14 days prior to arrival to avoid forfeiture of your prepaid deposit.
– Cancel by 3 PM at least 48 hours prior to arrival to avoid having full room reservation charged to your credit card.
– For any cancellation made within 48 hours prior to arrival will result in a full 100% charge for room, taxes and fees.
– Early Departure does NOT guarantee a refund of any kind. WE HIGHLY RECOMMEND TRAVEL INSURANCE. We realize that cancellations are sometimes beyond your control. For this reason we recommend purchasing travel insurance for peace of mind.
– “No show” reservations are subject to 100% non-refundable payment of total room charge.
Small Dog-friendly Policy
– Small dogs are allowed in designated rooms only, call to 631-722-3212 for arrangements to secure a pet-friendly room.
– Pet-friendly accommodations will not be guaranteed without direct conversation with the property.
– One dog per room, must be under 50 pounds and good behavior.
– Dogs are never to be left unattended in the room.
– A non-refundable $110 pet fee will apply to the reservation.
Smoking Policy
American Beech are non-smoking hotels. Smoking inside the facility is subject to a $250 fee.
Please Note:
– Aqua Hotel does not have a restaurant or bar on the property.
– Aqua Hotel is a boutique hotel. Reception is open from 9 AM to 8 PM during the summer season and 9 AM to 5 PM October through May.
-Hot tubs are only offered outside of select rooms. These are weather dependent and are NOT a year round amenity. They will be taken down for the winter.
– Late check-out or early check-in are not available. Our cleaning process is taking more time than usual due to COVID-19.
– Aqua Hotel offers rentals such as kayaks and paddle boards.
– Free parking is available on the property. Each room is assigned one parking spot. We cannot accommodate any additional vehicles due to limited parking spaces.
– The hotel facilities are for hotel guests only, please do not bring visitors during your stay.
– We do not allow parties at the hotel or loud music inside/outside of your room after 10 PM. – $1,000 fee.
-We are adults only, but nudity is strictly prohibited. We require a covering of some sort to be worn in our hot tubs, sauna, and on the beach.
-Our check in process is completely paperless. If you need assistance any of our front desk attendants will be happy to help you.
As of January 1st, 2022:
-All rooms will only accommodate 2 people max to provide a more comfortable intimate experience.
-We will change to an adults only hotel, prohibiting anyone under 18 from staying with us. This is to create a more specialized and relaxing environment.
